REFUND & RETURN POLICY
 DATE OF LAST UPDATE: May 4, 2023

Returns

If you are unsatisfied with your product for any reason you will have 30 days from the date of delivery to return the product and request a refund. You may return any Product (as defined below) purchased on trendy-finds.net  in accordance with the terms below:

A return authorization must be requested within 30 days of your date of delivery. You must contact us at info@trendy-finds.net to request and receive an RMA.

The return authorization number must be included along with your returned product. 

Once an RMA is received please return the item and e-mail us back with the RMA and the tracking# so we can track your return.

You must return the Product to the address provided to receive a refund at your cost within 30 days of receipt of RMA.

Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.

Additional terms and conditions:

Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable.

You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to trendy-finds.net.

If you return Product to Trendy Finds, LLC (a) without a return authorization from Trendy Finds, LLC or (b) without all parts and accessories originally included with your purchase, Trendy Finds, LLC retains the right to either refuse acceptance of such return or charge you a restocking fee of 30% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher.

If the product is inspected and determined to be in good physical condition, Trendy Finds, LLC retains the right to charge you a 30% restocking fee. This fee is to cover the cost of labor and repackaging a product that is found to be in good condition.

To complete your return, we require a receipt or proof of purchase.  Do NOT send your purchase back to the manufacturer.  Please note there are certain situations where only partial refunds are granted (if applicable).

Non-returnable items:

• Items returned to the wrong address
• Products without a receipt
• Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error 
• Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 business days.

Late or missing refunds (if applicable)

If you have not received a refund, please check your bank account again. Then, contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often a processing time before a refund is posted. If you have done these steps and you still have not received your refund, please contact us at info@trendy-finds.net. 

Sale items (if applicable)

Only regular priced items may be refunded.  Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

Items are only replaced if they are defective or damaged. If you need to exchange a damaged or defective item (replacement for the same item only), send us an e-mail at info@trendy-finds.net, and we will provide you further instructions on where to return the item for an exchange. Please note that we cannot accept exchanges beyond 30 days from the date of delivery.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves (to give to you later), we will send a refund to the gift giver.

Still have questions about your return? Contact customer service at info@trendy-finds.net.

Trendy Finds, LLC
Re: Customer Support
13215 102nd Road; Hoyt, Kansas, 66440